Moving and relocation companies are those which offer a variety of relocation services to their clients and help them move items from one place to another easily and safely. Similar to all service providers, movers charge homeowners or renters for the moving services upon completion of their services.
This may sound easy, but the way moving companies do their business is more complicated than what it seems like.
There are tons of logistical challenges behind the scenes which moving companies have to take care of such as cost estimation, issuance of moving estimates, pre-move booking, provision of moving services and maintenance of customer satisfaction as well as meeting with various legal requirements.
Wondering what some of the tips are on how moving and relocation companies build and run their businesses? Here are 5 tips that could give you an idea how.
1. Compete by being professional
The moving industry is saturated by new-entrants that lure clients by offering fairly cheap moving services. The situation is even aggravated as these companies operate without the required permits and insurance.
To make your business stand out from all others, compete by being professional and obtain the required licenses, permits and insurance as these add more credibility to your business.
2. Offer a variety of services
Consider offering different kinds of services in relation to your business such as providing storage space for clients between moves, unpacking and driving in or out of states. You may also consider packing or loading services with or without the moving portion.
Furthermore it is good to try to cover as much service area as possible. There are many companies that provide long distance moving, anywhere from San Jose to the Eastern Seaboard. Bear in mind that you need to be able to fulfill on these services, so if keeping it local works for you, then stick to that.
3. Obtain proper training
Although moving is not such a complicated task, there is a rule that one must know when dealing with other people’s valued possessions. You would want to ensure that you are well knowledgeable about the mechanics behind proper packing, loading and unloading.
Having proper training will also help you become more efficient in running your business thus saving you more time and money.
4. Secure a large commercial space
While it could be that in the meantime you are only able to afford one truck, as your business expands, you may eventually need more space to place you trucks and other equipment you will need.
Additionally, if you plan to offer storage space for customers in between the moves, you have to ensure that you have enough land or facilities, which can accommodate their belongings.
5. Hire the perfect staff for the job
When you are first starting out, you may need at least one to two people to help you move. But as your business grows, you will need to hire more staff that could help your business deliver services faster.
Choose your staff properly and then upon hiring them, put them through moving training to make sure that you are both on the same level when it comes to the quality of packing, loading, and unloading.
In the highly competitive moving industry, where companies do whatever it takes just to secure more moving jobs by winning more customers, the only formula that could guarantee a constant flow of clients in your business is delivering the best and utmost quality services at an affordable price.
Through this, you can gain a good reputation through your customers that can then help you advertise your business for free through word-of-mouth and positive reviews.